Order Process

The order process is straightforward and simple. However it does differ slightly from a typical online order through regular shops. Because all orders are processed individually and some orders could come from several suppliers we need to check our stock levels before the order can be paid for. Orders are usually processed within 24-48 hours and we will contact you by phone or email once we have processed your order. Below is a brief summary of the order process.

1) Customer places order through our website.
2) We review order and begin to check stock and calculate shipping costs.
3) We complete order processing and update your order online. Payment options become available and you can pay for your order online or by other methods.
4) Once payment is cleared we package your order and deliver it to you via your chosen method. One shipped - online tracking information is provided by email.
5) Order Completed.

The order process is swift and transparent and we can be contacted throughout if you have any questions. If you pay by an online payment method you are protected with buyer protection. So you know your order and money is safe.

If you have any further questions please do not hesitate to contact us and we will do our best to help.

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